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An example of the new residential water meters being installed during the first phase of meter replacements in Edwardsville. Digital Water Meter
Anywhere within the yellow border is where the first phase of the water meter changeout will happen in Edwardsville.
Some Edwardsville residents will soon receive new water meters installed as part of the city’s advanced water meter system.
Residents can expect a letter to arrive in the mail with instructions to set up an appointment to switch out their meter. If you receive a letter, please contact the contractor listed to arrange a meter swap as soon as possible.
The city has contracted with Mideastern Plumbing to perform this mandatory upgrade of the water meter reading system. Appointments will be available from 8 a.m. to 4 p.m. Monday through Friday. Some Saturday appointments will be available. Residents will have two ways to schedule an appointment: online or by phone.
Technicians will require access to the inside of your home – most water meters will need to be located indoors (basement, cellar, crawl space or utility room). The installation is expected to take no more than two hours and water service will be disrupted intermittently during that time.
For safety, residents providing Mideastern Plumbing with an email address when scheduling their appointment will receive an electronic notification with a photo of the technician prior to the appointment. All Mideastern Plumbing technicians will be in uniform with a photo ID.
Some meter replacements will not require indoor access but can be completed from outside your home. If your meter is replaced from the outside, the technician will leave a notice on your door. You will want to flush your water lines by running a tap for a few minutes. If you notice some water discoloration, flushing the line should clear that; there’s no cause for concern.
The city appreciates your support and cooperation with this important project, which will offer enhanced capabilities to identify leaks quicker and more efficient metering, potentially providing cost savings for customers.
Rising Stem Gate Valve If you have questions about this project, call Edwardsville Public Works at 618-692-7535.